Frequently Asked Questions (FAQs) – Cook Nook Hub

1. What kind of products do you sell?

We specialize in smart kitchen gadgets designed to make cooking easier, faster, and more enjoyable. From multifunctional appliances to innovative tools, we’ve got you covered.

2. How long will my order take to arrive? 

Standard Shipping, which is free, typically takes 12 to 18 business days. Expedited Shipping, available for $14.99, usually takes 8 to 12 business days. Please note that delivery times may vary depending on your location and any carrier delays.

3. Do you ship internationally?

Currently, we focus on U.S. orders, but we’re working to expand our shipping options in the future.

4. What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay.

5. Can I return or exchange my order?

Yes! You can request a return or exchange within 30 days of receiving your order as long as the item is unused and in its original packaging. See our Return & Refund Policy and Exchange Policy for details.

6. What if I receive a damaged or wrong item?

Contact us within 7 days of delivery with your order number and photos of the item. We’ll arrange a replacement or refund.

7. How can I track my order?

Once your order ships, you’ll receive an email with a tracking link to monitor its journey.

8. How can I contact customer support?

You can reach us at:
📧 Email: support@cooknookhub.com
📞 Phone: 718-404-3998
📍 Address: 247 Potomac River St, Garner, NC 27529